At simranthakur.com, I strive to provide the best possible digital marketing services, guidance, and support. This policy explains how cancellations and refunds are handled.
1. Cancellation Policy
- You can request to cancel a service or project by contacting me directly at growwithsimranthakur@gmail.com.
- For ongoing or retainer services, a written notice of 7 days is required to cancel future work.
- If a project or service has not yet started, I will confirm the cancellation and provide guidance on any pre-paid amounts, if applicable.
2. Refund Policy
- Once work has commenced on a project or service, all payments are non-refundable.
- Refunds may be considered only in exceptional circumstances at my discretion and will be handled on a case-by-case basis.
- Any advertising spend (ad budgets) paid directly to platforms like Google, Meta, or LinkedIn is not refundable, as it is under the control of the advertising platform.
3. Changes to Services
- If you wish to make changes to a service after work has begun, I will do my best to accommodate your request.
- Any changes may affect timelines, scope, and fees. These adjustments will be communicated and agreed upon in writing before proceeding.
4. Contact for Cancellations or Refunds
If you need to discuss cancellations, refunds, or service adjustments, please reach out to me at:
Email: growwithsimranthakur@gmail.com
Website: simranthakur.com